So, if I can’t get logged-in to my Microsoft account, would running that file work instead to enrol me.
I don’t why I can’t get logged in. It keeps saying something went wrong, then when I try again, I don’t get a new code. Then I tried to log-in first from the settings home page, but after entering the code, it then wants me to add the Windows password, and I’m pretty sure there isn’t one on that computer, and it wouldn’t log me in without one. So that didn’t work either.
As a last resort I went to my account online and tried to add the computer as a new device, but it says it doesn’t recognise the serial number. Why not?! I guess I might have entered it wrongly, but I did try several times and checked it carefully.