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New GRO indexes

I have just used the GRO site and I had to reset my password and sort out verification, but neither took very long.
Only a few minutes, so that was good.
I have ordered one birth certificate, the search did not show a mother's maiden name, so looking forward to seeing the actual certificate.
I now have to check which other certificates I need.
Thanks Peter for all your wonderful explanations and newsletters.
 
After several incorrect ones, I was finally able to get my Dad's registration of birth through BMD several years ago. When I checked the GRO one the other day I got no results. Nothing for my paternal grandmother either, but then I have never been able to find her. I did find my maternal grandmother though. Since I am now only trying to find out who my paternal grandfather was, I did not bother looking up anyone else in the maternal line.
 
I have now received the 3 paper certificates ordered as a result of the new index, and the PDF entry I ordered on the 9th. Both were sent earlier than predicted, but not without problems.

Of the 3 certificates, 2 had errors in the information typed at the top when preparing the certificate - one showing the wrong year, and the other with a spelling mistake in the sub-district -"Plumbstead" instead of "Plumstead".

The "PDF" arrived as a .dat file which Windows declined to open. After making a copy, we retyped the extension as .pdf, and were then able to open it. The quality of the scanning was good, though.

(I'm not sure if what we did with the .dat file was correct or advisable, though we were careful to make a copy first. But the email did say they couldn't resend the copy without a new order, and I wanted to avoid that if possible.)
 
My file was called winmail.dat, and Google suggests this is an Outlook file related to attachments in emails. I've mentioned the problem in my feedback so hopefully they will look into it.

Once I changed the extension, the file opened as expected in a PDF reader (not Adobe). But it did flag up that problems were detected - one or more XREF chunks were not found - but that this could be solved by saving a copy, which we did.
 
Received my 5 pdf certs. today. At first they looked a bit of a narrow strip but once I could view them in my Adobe PDF viewer they looked ok. Just one death record was carelessly photo copied so I could only see the top of the letters in the informant's address line. However I already knew of the family address so was able to just about recognise it.
 
I only ordered 1 pdf as a trial and to my surprise I got 2 on Sunday afternoon!

I had ordered Edward Davies birth record and there were two with the same name on the same index page, I assumed they had sent me both records. The first was the wrong one, the mother was wrong to start with so I checked the second which was another copy of the wrong one. So email to support and expect a long delay in answering, it might work out faster than the paper certs. way as they usually take 3 or 4 weeks to get to me, at this price level though I will not be ordering many of the missing 300+ certificates, just a few where I need to have some exact proof.

Meanwhile fill in the questionair and search for missing wives names.
 
Received my first PDF cert today... unfortunately a dead one, but it's the participation that counts, right? I also completed my first survey. It's nice that the digital revolution has made it to the UK, PDFs are so much easier... It will be good when they are able to broaden the search options and add marriages into the online search!
 
I ordered 2 PDF copies in one order. Only one entry has been sent in the PDF.
If anyone else ordered more than one copy in an order did the copies come in the same email or in separate emails?
There is nothing in my spam filter and I cannot find anything in the FAQs (Most customers want to know...).
Thanks
K
 
Katie Bee said:
If anyone else ordered more than one copy in an order did the copies come in the same email or in separate emails?
Click to expand...
I ordered 4 PDF Records in one order on 11 Nov 2016 at 15:55 (I know, cutting it fine), and all 4 arrived this morning as 4 separate emails.
 
Katie Bee said:
I ordered 2 PDF copies in one order. Only one entry has been sent in the PDF.
If anyone else ordered more than one copy in an order did the copies come in the same email or in separate emails?
There is nothing in my spam filter and I cannot find anything in the FAQs (Most customers want to know...).
Thanks
K
Click to expand...

I believe my total was 8-9, all in separate emails.
 
Katie Bee said:
I ordered 2 PDF copies in one order. Only one entry has been sent in the PDF.
If anyone else ordered more than one copy in an order did the copies come in the same email or in separate emails?
There is nothing in my spam filter and I cannot find anything in the FAQs (Most customers want to know...).
Thanks
K
Click to expand...
All in separate emails - 1 order for 3 & another for 5
 
I understand there are significant delays for some orders. My order due yesterday has not arrived, although it is still showing 18th as the estimated despatch date; a LostCousins member who placed an order for PDFs on 10th November has been given a revised despatch date of 28th November!
 
I admit my second order of 1 came before my other order of 8, but they were in about 2 days of each other.
 
peter said:
I understand there are significant delays for some orders. My order due yesterday has not arrived, although it is still showing 18th as the estimated despatch date; a LostCousins member who placed an order for PDFs on 10th November has been given a revised despatch date of 28th November!
Click to expand...
My PDF eventually arrived at 10.49am today (Sunday 20th November). Clearly the GRO are working weekends again!
 
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