Coupon code for forums

[Pauline]

Having recently added more census entries, my match potential has gone up and I noticed that a new Coupon code for the forums had appeared. So I entered the new code in my personal details at the forums only to discover that I had reverted to being a Lost Cousins Member instead of a Star. I changed the code back again, logged out, deleted cookies and history etc, but I'm still showing as a Member. I've now put the new coupon code back in again.

What's going on and have I done something wrong?

 

[peter]

Having recently added more census entries, my match potential has gone up and I noticed that a new Coupon code for the forums had appeared. So I entered the new code in my personal details at the forums only to discover that I had reverted to being a Lost Cousins Member instead of a Star. I changed the code back again, logged out, deleted cookies and history etc, but I'm still showing as a Member. I've now put the new coupon code back in again.

What's going on and have I done something wrong?

You haven't done anything wrong - but I have!

 

[Pauline]

You haven't done anything wrong - but I have!

OK, thanks Peter. Presumably you'll let me know if I need to do anything?

 

[Bob Spiers]

I seem to have shared the same fate as Pauline and was about to contact Peter when I spotted Pauline's posting. My Avatar as I post is actually devoid of any status, but I first noticed being shown as an LC Member. I am sure Peter will come to the rescue but take comfort I am not alone, and no doubt Pauline will also.

 

[peter]

Sorted. The problem arose because I changed the thresholds for the different levels and forgot to warn existing forum members. To avoid this happening in future don't enter a new code unless it is alphabetically greater than the one you have, ie if your current code begins GK don't enter one that begins GF - but do enter one that begins HJ.

 

[Pauline]

Sorted

Thank you.

 

[At home in NZ]

The problem arose because I changed the thresholds for the different levels and forgot to warn existing forum members. To avoid this happening in future don't enter a new code unless it is alphabetically greater than the one you have, ie if your current code begins GK don't enter one that begins GF - but do enter one that begins HJ.

My summary page has this message:
Your coupon code is: NOT YET AVAILABLE (you need to enter more relatives to get an invitation to join the LostCousins forum). I don't know what my old code was, do I need to?

 

[peter]

I don't know what my old code was, do I need to?

Your old code is shown in the same place that you would enter your new code (if you had one), ie under Personal Details in your profile.

The threshold for entering the forum has been raised - it's now necessary for new forum members to have a Match Potential of at least 1.

 

[At home in NZ]

Your old code is shown in the same place that you would enter your new code (if you had one), ie under Personal Details in your profile.

I'm either going blind or mad because I cannot find Personal Details but I do have a My Details page and I cannot see the code there.

 

[PhilGee]

It's the "I wouldn't start from here" syndrome

You enter/find the coupon code under "profile->personal details" on this site and the "new" code, if you have one, is under "my summary" on the main web site.

Phil

 

[Bob Spiers]

I see Phil beat me to it by a minute or so as I was about to advise you to go to the My Summary page on Lost Cousins site not My Details. There you will find any match potential and if the match potential qualifies, a coupon code. The coupon code is only awarded when the match potential exceeds 1.0 I believe, as I think Peter pointed out.

 

[At home in NZ]

Thanks Phil for making it so clear. As they say it's easy when you know how............