Bazza43
LostCousins Member
Peter says: (if it doesn’t seem to work at first, log-out from Ancestry then click the link again)
I've tried this, (signed out, both computers) checked that I could sign in again, signed out and clicked on the link. Each time I enter my credentials and click Sign In, it keeps coming back to the same page and does nothing. Is that the "doesn't seem to work"? I've done it with both my User ID and email address, and the behaviour is the same. It has ticks next to the email address and password (probably doesn't signify that they are right) and the tab ayt yhe top says Checkout.
I've tried this, (signed out, both computers) checked that I could sign in again, signed out and clicked on the link. Each time I enter my credentials and click Sign In, it keeps coming back to the same page and does nothing. Is that the "doesn't seem to work"? I've done it with both my User ID and email address, and the behaviour is the same. It has ticks next to the email address and password (probably doesn't signify that they are right) and the tab ayt yhe top says Checkout.