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Questions.

At home in NZ said:
You only receive notifications if somebody answers or uses an emoticon to respond to your post.
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Surely that is not true. I am sure that I have received notifications following a post which was not replied to. We can easily test that by you replying to a post of another member (like yourself) and I will let you know if I get a notification.
 
Bryman said:
That is the same change as I remember and they only needed permission in order to get the users to agree to new terms. Data was only copied across for users with IMAP accounts. I had a POP3 account so there was no data stored which had to be copied. I store all my data on my own computer and do not try to access it with other devices.
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Me too.
 
Bryman said:
Surely that is not true. I am sure that I have received notifications following a post which was not replied to. We can easily test that by you replying to a post of another member (like yourself) and I will let you know if I get a notification.
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I got notification about both of your posts, otherwise I wouldn't know you had posted.
 
Bryman said:
Surely that is not true. I am sure that I have received notifications following a post which was not replied to. We can easily test that by you replying to a post of another member (like yourself) and I will let you know if I get a notification.
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I think what At home in NZ meant was that you'd only get a notification if there was a reply to the discussion you had contributed to.
 
Bryman said:
That is the same change as I remember and they only needed permission in order to get the users to agree to new terms. Data was only copied across for users with IMAP accounts. I had a POP3 account so there was no data stored which had to be copied. I store all my data on my own computer and do not try to access it with other devices.
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If there has only been one change you'd better ask Spark what they were doing with your incoming mail since they didn't deliver it to you and they didn't return it to me.
 
peter said:
If there has only been one change you'd better ask Spark what they were doing with your incoming mail since they didn't deliver it to you and they didn't return it to me.
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Perhaps check the spam folder in your webmail. I have to do that now and again when I know messages aren't getting through to my Outlook.
 
peter said:
If there has only been one change you'd better ask Spark what they were doing with your incoming mail since they didn't deliver it to you and they didn't return it to me.
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That is what I intend to do but I think that I need to check that I and then the forum are not the cause before casting the net wider.

At home in NZ said:
Perhaps check the spam folder in your webmail. I have to do that now and again when I know messages aren't getting through to my Outlook.
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That is another good idea. I have not done that for about a year, largely because I have not been aware of messages not being delivered.
 
I looked at the contents of my webmail spam folder and got a shock. Items get automatically deleted after 2-3 weeks but there were still some there that should not have been classed as spam. Several notifications from various threads of the forum, transcripts from a couple of discussions with FMP support, and even a message from my old university. Most were duplicates of mail items which did get through to me but not the forum notifications. I will contact Spark to find out just what is going on. Perhaps they had a problem or two but got it sorted and did not tell everybody once things were back to normal.

I suggest that any other NZ forum members using Spark as their email provider should check their webmail spam folder. Thanks AhiNZ for the suggestion.
 
Bryman said:
I looked at the contents of my webmail spam folder and got a shock. Items get automatically deleted after 2-3 weeks but there were still some there that should not have been classed as spam. Several notifications from various threads of the forum, transcripts from a couple of discussions with FMP support, and even a message from my old university. Most were duplicates of mail items which did get through to me but not the forum notifications. I will contact Spark to find out just what is going on. Perhaps they had a problem or two but got it sorted and did not tell everybody once things were back to normal.

I suggest that any other NZ forum members using Spark as their email provider should check their webmail spam folder. Thanks AhiNZ for the suggestion.
Click to expand...
Spark will simply tell you to add email addresses to your Contacts, that's what they told me when I wasn't getting emails from Ancestry.
BUT, if they tell you differently, post their answer here. Please.
good luck.
 
Bryman said:
I suggest that any other NZ forum members using Spark as their email provider should check their webmail spam folder.
Click to expand...
Everyone should check their online spam folder - this problem isn't specific to Spark, and it certainly isn't specific to LostCousins.
 
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