Download feature disabled

[NinaE]

Wanting to download over Remembrance weekend I discovered that the Download option had disappeared. Same thing early this morning when they still had the special home page displayed. Later this morning when the home page returned to normal, the Download option had returned. I am guessing that they disabled it to prevent free users being able to download but it is not really fair on us paying subscribers who then get a poorer service than usual? Especially as they seem to have discontinued the subscription extension they used to give us when they had free periods for all. Has anyone else noticed this?

 

[Helen7]

Peter explained the download issue in another thread about FMP Remembrance weekend

I also found FMP very slow over the weekend, presumably due to the increased traffic on their servers.

 

[NinaE]

Peter explained the download issue in another thread about FMP Remembrance weekend

I also found FMP very slow over the weekend, presumably due to the increased traffic on their servers.

Thanks very much ... I hadn't noticed Peter's earlier comment

 

[peter]

I hadn't noticed Peter's earlier comment

If you had visited the forum over the weekend there would have been a notice at the top of the screen linking to that post.