If this was the first time you've uploaded your tree then they were ALL new entries. It takes time to carry out millions of searches, especially when there are tens of thousands of other people doing the same thing.I uploaded my GED and it produced no hints. I checked the small print to find it currently provides these only for new or edited entries.
Aha! Didn't think of that. I'll let it stew for a couple of days.If this was the first time you've uploaded your tree then they were ALL new entries. It takes time to carry out millions of searches, especially when there are tens of thousands of other people doing the same thing.
As a long time Ancestry user I get frequent (sometimes too frequent) 'Ancestry' hint emails. As Norman relates elsewhere in this post, I place emphasis on Ancestry's vast record library and they always allow a YES/NO/MAYBE option. I do not however discount Ancestry Member Tree hints, being quite able to distinguish between the good , bad & ugly (my definitions). Indeed some of my biggest 'finds' have been uncovered by latching onto a fellow member Public Tree and discovering new information -usually because they have a closer direct or bloodline connection - and this often leads on to communication with the owner. I like to think in reverse, and borne out by people contacting me, that my own Trees provides similar revelations for other Ancestry users.I notice that in his latest newsletter, Peter mentioned that there was a 'maybe' button if you use the hints feature in a tree loaded into FMP: this is not an option in a RootsMagic tree
As a long time Ancestry user I get frequent (sometimes too frequent) 'Ancestry' hint emails.
I agree but find the same with many of the hints from Ancestry, which doesn't recognise the way I've recorded the source. A very good point about FMP I discovered yesterday is their Help. In the bottom left hand corner there's a note about a help chat (or something like that; I can't remember exactly). I entered my problem (how to retrieve a rejected hint) and got the answer from a person with a name - Sophie - within a few minutes.So far most, if not all, hints reviewed appear to be for BMD and census records that have already been incorporated into my tree. I had expected the hints to be additional to my existing tree definitions. I did not expect to be told about a birth record when I already had the birth date/place recorded..
The only issue I have found is that occasionally, I get an error when clicking on a hint (sorry can't remember the exact wording, but something along the lines of 'Bad Request') and the only way out of it is to close down my browser (Firefox) and click on the hint link in my family tree again.
I didn't think I would be the only one and from the way Sophie quickly prompted I was sure that was so. I assume you will be successful with the help chat but if not just send an email to support@findmypast.co.uk with the gedcom as an attachment, explain your problem and ask them to manually upload the gedcom. They answer by email reasonably quickly. Good luck.Pleased to see Bob Spiers' post as I have tried three times now. Each time it says unsuccessful and that I should check it is a gedcom file, which obviously it is. I shall try using their help chat and hopefully they will offer a manual upload too.
It took me three goes to upload my GED. The first reported an error, the second froze and the third reported an upload time of almost two hours. My latest irritation is that the "hints" replicate information already in the GED - such as "found in birth/death/census records."I didn't think I would be the only one and from the way Sophie quickly prompted I was sure that was so. I assume you will be successful with the help chat but if not just send an email to support@findmypast.co.uk with the gedcom as an attachment, explain your problem and ask them to manually upload the gedcom. They answer by email reasonably quickly. Good luck.